We have a standard 'no refund' policy on all event entries. However, all users have the chance to purchase 'refund protect' insurance when entering, and if you have done so - this gives you the option of a refund based on the terms of purchase. Please ensure you read these when purchasing refund protect - this is provided by a third party insurer. If you didn't buy refund protect, but can't make it - we will allow transfers/deferrals up to 10 days before the event - but no sooner, I'm afraid.