We have set out below a summary of our terms and conditions below. Unfortunately in observing the
complexities
of the legal world it means that we are required to have an expanded version covering all aspects of website
usage,
privacy policy, cookie policy and associated agreements. If you have any questions regarding our
Terms and
Conditions policy then please contact us.
We strongly recommend you familiarise yourself with the detail.
Description of service
Eventrac (“Eventrac”,
“ (the Site)” “We”, “Us”,
“Our”) provides a simple and quick
means for event organisers (“Organisers”,“Merchants” “You” or “Your”) to
publicise sporting events and collect payments with respect to the sale of
entries or merchandise to Users (“Buyers”, “Participants”, “Event Registrants”,
“You”, “Your”).
Organisers must have a registered Eventrac account (free
of
charge) to
create a new event. Organisers may add feature-rich content to their
event (such as course maps, custom entry questions, pricing information,
location, inventory, images etc) and collect event registration fees directly
from Users. Organisers understand and agree that all payments are
transferred through our preferred Facilitated Payment Model (FPM) provider, Stripe.
How it works
Eventrac event entry system offers a
web-based platform where you can promote your event and associated
information, where credit and debit payments are processed securely and
speedily, letting you get on with what you do best - ie delivering a well
organised and well supported event that gets people coming back year on year.
Terms of Eventrac Website Use
All use of the Eventrac.co.uk site to enter events, interact
with
linked
information or for event organisers to register events is subject to our Terms
and Conditions.
No event entry participant will be able to register for any event unless
they agree to the terms and conditions outlined both
by Eventrac and
those of the respective event Organiser
No event Organiser will be able to register their event unless they
agree to the Eventrac terms and conditions outlined and in
doing so,
make a
declaration of acceptance of full responsibility for all aspects related to the
event, This includes providing evidence that the event carries its own
cancellation and refund policy and acceptance of sole responsibility for
issuing any refunds.
Payment method
- Overview
Eventrac uses the Facilitated Payment Model “Stripe” to
process
payments.
- Facilitated
Payment Modes (FPM)
Stripe FPM Payment Processing
When using the Eventrac website Buyers and
Organisers agree
and accept to the applicable monetary payment transaction effected through the
Stripe FPM service and are therefore bound by the applicable terms of use
governing the Stripe service. Organisers
will collect all monies directly from the Buyer and pay a pre-agreed fee to
Eventrac
It is the
Organisers sole responsibility to provide any refunds requested by the Buyer,
including any Booking Fees, via the Eventrac
admin interface or the Stripe admin interface. Eventrac will not
be
held responsible
for, or liable for, any financial disputes between Event Organisers and Buyers,
and Organisers hereby agree to fully indemnify Eventrac and its
affiliates
for, refunds, errors in issuing refunds, or lack of refunds in connection with
the use of the Stripe payment option.
- Confirmation of transaction
Upon successful payment for each transaction,Eventrac’s
administrative interface generates a confirmation message and receipt to the
Buyer with details regarding to the event entry or product they have purchased.
The Organiser agrees to unconditionally accept honour and fulfil all
commitments as stated on your Eventrac event entry
description.
Following this transaction responsibility for all communication
regarding the event will be undertaken by the Organiser.
Service Modification/Suspension
The Eventrac website is provided “as is” and on an
“as available” basis. Eventrac is
unable to offer warranty that the website or its associated digital processes
will be free of defects and/or faults.
To the maximum extent permitted by law We provide no warranties (express
or implied) of fitness for a particular purpose, accuracy of information,
compatibility and satisfactory quality. Eventrac reserves the
right,
at any time, to modify,
suspend or discontinue, temporarily or permanently
the Eventrac site
(or
any part thereof) for any reason or no reason with or without notice. We are
unable to accept liability for any disruption or non-availability resulting
from external causes including, but not limited to, ISP equipment failure, host
equipment failure, communications network failure, power failure,Force Majeure,
legal restrictions or censorship. The Organiser and the Buyer agree that
Eventrac shall not be liable to you or any third party for any
modification, suspension or discontinued service.
Eventrac reserves the right, at any time, to suspend or permanently remove any or all
events published by an Organiser that is/are deemed to breach of these
T&C’s (or Our associated agreements) where there is doubt about the
details/content or any other material of the event or product provided.
Organiser and Buyer Responsibilities
Event Organisers are responsible
for all activity occurring under their respective User account and shall abide
by all applicable local, national and/or foreign laws, treaties and regulations
in connection with your use of the Service, including those related to data
privacy, international communications and the transmission of technical or personal
data.
You shall
- Notify Eventrac immediately
of any unauthorized use of any password or account or any other known or
suspected breach of security
- Report to Eventrac immediately and use reasonable efforts to stop immediately any copying or
distribution of Content that is known or suspected by you or your Users
- Not impersonate an Eventrac member of staff or another Eventrac user or provide false
identity
information to gain access to or use the Service.
- Familiarise yourself with the Eventrac full terms and
conditions, privacy policy and content of any associated agreements and clarify
any points you do not immediately understand.
- Agree to be bound by our Terms and Conditions of
website usage (and any associated documentation referenced therein) and will
not use our Services in any way that
- Is unlawful, harmful, threatening, defamatory, infringing, harassing, racially or ethnically
offensive
or will include obscene material or reference
- Depicts sexually explicit images
- Facilitates illegal activity
- Promotes unlawful violence
- Is discriminatory based on race, gender, colour sexual orientation, religious
belief, disability or is otherwise illegal or causes damage or injury to any
person or property
Event Organisers understand and agree
- That Eventracmay review and delete any content,
messages, course maps, photos, videos or
profiles (collectively, "Content") that in the sole judgment of
Eventrac violate this Agreement or which might be
offensive,
illegal,
or
that might violate the rights, harm, or threaten the safety of users.
- That You are
solely responsible for the Content that
you publish or display (hereinafter, "post") on the Service, or
transmit to other users.
- You
acknowledge and agree that if you contribute, provide or make available any
Content to the Site ("Your Content"), whether as an Event Manager,
Buyer or otherwise, you hereby grant to Eventrac a
non-exclusive,
worldwide, perpetual, irrevocable, royalty-free, transferable, sub licensable
(through multiple tiers) right and license to use, reproduce, adapt, modify,
distribute, translate, publish, create derivative works based on, perform,
display and otherwise exploit Your Content, in whole or in part, in any media
now known or hereafter developed, for any purpose whatsoever, and to allow
others to do so, without compensation to you or any other provider of Your
Content. You represent and warrant that you have all the rights, power and
authority necessary to grant the foregoing license, and that all Your Content
(i) does not infringe, violate, misappropriate or otherwise conflict with the
rights of any third party, and (ii) complies with all applicable laws and
regulations (foreign and domestic). Eventrac reserves the
right to
remove
any of Your Content from the Site at any time for any reason (including, but
not limited to, upon receipt of claims or allegations from third parties or
authorities relating to Your Content) or no reason.
- Eventrac allows for Organisers to insert links to other
internet
websites or
resources. Because Eventrac has no control over such
websites and
resources, the Buyer or any other user of the Eventrac service,
agrees
that
Eventrac is not responsible, endorses or liable for any
external
content available
on such websites or resources. The Organiser or any other user of
the Eventrac service agrees
that Eventrac is not responsible or liable for any
consequences arising from the usage or reliance of any such websites or
resources.
- PHOTOS - It is your
responsibility not to upload an abusive photo, not to infringe on any
copyrights or trademarks, and not to use a design which
other Eventrac users may deem offensive. Eventrac is not liable for any
imagery
that
is
uploaded by Organisers or Registered Users that infringes any copyrights or
trademarks relating to the respective imagery.
Copyright and Trademark infringement
Any complaints, with merit,
received by Eventrac relating to Copyright and Trademark
infringement
by an
Organiser or publisher on the Eventrac site will result with
the
“switching off” of their Event site on Eventrac and their
details
forwarded
on to the requestor. Any costs associated with this process will be passed onto
the Organiser or publisher on the Eventrac site.
Cookie Policy
Eventrac has a Cookie policy. Cookies
are small pieces of information that are stored by a website on your
device. Cookies can hold information
about you preferences and other information that you need when you vist a
site. We use cookies to improve your
website browsing experience by storing information and avoiding repeating
requests for you to input the same data on multiple occasions. Cookies come in two types and are known as
either persistent or session cookies. A
persistent cookie has a set expiry date and will remain valid until that date
is reached (unless deleted by the user earlier); a session cookie expires when
the user closes their computer’s web browser.
If you would like further information about our Cookie policy and how we use these please contact us.
You can, of course, refuse to
accept or block certain cookies and computer browsers have different ways of
doing this.
Privacy Policy
Eventrac has a detailed
Privacy Policy which is in line with the current guidelines.
For Users and Organisers to be able to use
website we have to ask for and store some basic
personal information about you. By
visiting our site to create an account or register for an event, you are
accepting and consenting to the collection and use of this data in the manner
described.
The data
collected at the point of registration may be transferred to, and stored at, a
destination outside of the European Economic Area (EEA). It may also be processed by staff operating
outside the EEA ie staff who work for our FPM.
By submitting your personal data, you agree to this transfer, storing or
processing.
During the registration and
booking process the details of Buyers will be passed to the Organiser in
accordance with the Eventrac Privacy Policy. The
Organiser agrees to protect the data of the Buyer in accordance with all
applicable laws and regulations (foreign and domestic) and the Organiser agrees
to fully indemnify Eventrac against any breach of the data
protection
regulations caused as a result of their negligence.
Liability
Eventrac is NOT associated
with or partner to any Organiser (its legal agents or its vicarious agents) or
Event(s) displayed on the Eventrac System.
Eventrac is NOT liable for any
injury of life, body or health, based on a violation of duty by Organisers, its
legal agents or its vicarious agents.
The Buyer absolves Eventrac of
any responsibility for anything relating to the Event placed by the Organiser
on the Eventrac System or sent by the Organiser
via Eventrac emails.
Any claims from the Buyer,
relating to anything prompted by/from/linked to the purchase of an Event,
should be made to the Organiser.
Conduct Restrictions
Organisers and Users hereby agree
that they are liable for all content, in whatever form, provided and made
available through and agree not to use the service to
upload,
post, email, transmit, broadcast or otherwise make available any content that
is; unlawful, threatening, abusive, vulgar, harmful, tortuous, defamatory,
libellous, vulgar, obscene, invasive, hateful, racially or ethnically
objectionable, harmful to minors, impersonating any person or entity,
misrepresenting yourself, breaching fiduciary contracts, selling or advertising
other products other than what is related to the Event, malware, software
viruses, malicious code, inciting or breaking the any law foreign or domestic.
Indemnity
The Organiser agrees to defend,
indemnify and hold anyone associated directly or employed
by Eventrac harmless with any and all damages, liabilities, costs and expenses (direct or
indirect) due to or arising from your content. You also agree to cooperate with
all requests from Eventrac relating to this matter.
Termination
Eventrac reserve the right, at
its sole discretion, to terminate an Organiser’s account and remove all related
content at any time for any or no reason for (a) failure to pay any fees and
monies due by the Organiser(b) lack of usage of Eventrac (c)
any
breach
of these T&C. Organisers agree that any termination can be implemented
without any prior notice. The Organisers also agree
that Eventrac shall not
be liable to you or any third party for any termination.
Disclaimer of warranties
The Eventrac services is
provided on an “as is” and “as available” basis. Eventrac makes no
warranty
that: (a) The Service will meet your requirements (b) The Service will be
uninterrupted, timely, secure or error free (c) The results from the use of the
service will be reliable or accurate (d) The Service or Events (or any part
thereof) will meet your expectations (e) Any error will be corrected.
Intellectual Property Rights
All intellectual property rights,
including in particular, trade marks, logos and copyright shall be owned by the
party introducing the same.
Governing Law
These Terms and Conditions and the
relationship between you and Eventrac shall be governed by and
construed in
accordance with the laws of England and Wales and all the Parties agree to
submit to the exclusive jurisdiction of the English courts.