How to Add Custom Questions to your Entry Form

Overview

The entry form for your event is a great way to capture important information about your participants. Eventrac captures crucial details such as Name, Gender, Address & DOB however you may want to find out more information about the people entering your event. Adding custom questions can be useful if you want to do some market research (Where did you hear about this event?), ask important race information to help you plan (Do you require parking?) or even get entrants to submit an est. finish time so you can order your bib numbers.

Step 1: Head to your Main Dashboard and scroll down to 'Questions'

How to Add Custom Questions to your Entry Form

 

Step 2: Click Questions > 'Entry Questions'

How to Add Custom Questions to your Entry Form

 

Step 3: Create a New Question

In this view you can also see the current custom questions you have previously created, if needed you can edit or delete these from your organiser account.

How to Add Custom Questions to your Entry Form

 

Step 4: Set up your New Question

Firstly, choose the type of question you want to create. (Free text = The entrant can type out their answer), (Pre defined options = You choose the options for the entrant to select from), (The input will be a time = This will display a time selector for the entrant) Here you can also type out your question as you want it to display on the entry form.

How to Add Custom Questions to your Entry Form

 

Step 5: Example Question > Pre defined

For this example, we are going with a pre defined option question, add your options by clicking 'Add Another Option'

How to Add Custom Questions to your Entry Form

 

Step 5: Save Question

Once you are happy with your question you can save this.

How to Add Custom Questions to your Entry Form

 

Step 5: Update your Entry Form

Go back to your main dashboard and head to the race you want to add your question to the entry form to, you will see the current customised questions you have already added.

How to Add Custom Questions to your Entry Form

 

Step 5: Add your New Question

Scroll down and click to add your new question

How to Add Custom Questions to your Entry Form

 

Step 5: Select your New Question from the Drop Down Menu

How to Add Custom Questions to your Entry Form

 

Step 5: Save your Changes

How to Add Custom Questions to your Entry Form

 

Step 5: View the Changes on your Event Entry Form

Enter your own race as an entrant would and you will find your customised entry questions at the second stage of entry (Once you have completed your basic details) Make sure this appears how you wanted it to. Remember, you can always go back and edit the question if needed.

How to Add Custom Questions to your Entry Form

On Hand To Help

The team at Eventrac are on hand to assist with all components of your event. From advice on promoting your event through low cost channels such as social media, to a guided tutorial on a specific feature of Eventrac. We are here to help.

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